Let's have a closer look at this first essential step that you need to take when selecting a custom software vendor.
This may involve evaluating the vendor's capabilities, experience, and suitability. You may consider a background check on the vendor's history, including its reputation, financial stability, legal compliance or past issues.
To ensure that the vendor can meet your company's specific requirements and provide high-quality services, assess their technical expertise.
→ skills
→ experience
→ certifications in relevant technologies
Request references and case studies from previous clients, particularly those with similar requirements or projects.
→ references
→ case studies
→ testimonials
Thoroughly review the vendor's contracts and agreements to ensure that both parties have a clear understanding of the scope of work, deliverables, and expectations.
→ contracts
→ agreements
→ terms and conditions
→ service-level agreements
→ pricing, payment terms
Evaluate the vendor's security and privacy policies, a critical aspect to safeguarding your company's confidential and sensitive information.
→ data protection measures
→ access controls
→ compliance with relevant regulations
The above is hopefully a list that will help you screen potential candidates and remove those that do not qualify, since working with a software vendor that will have problems with the project delivery can cause multiple drawbacks, financially and otherwise.
